Booking

You can make a booking with Air Iceland on our website flugfelag.is or by calling us at +353 570-3030 on weekdays between 07:00 - 18:00 or on weekends between 08:00- 16:00. Information on departures and arrivals is also available by calling 570-3060  or by consulting TV text service.

Personal Identity

All passengers must provide some form of personal identification upon departure in accordance with
security regulations.

Travelling to Greenland / Faroe Islands
All passengers must have their passport or drivers licence with them upon departure. Debet- or kredit card is not an official identification.

Checking-in

The latest time for check-in is 30 minutes for local flights and 60 minutes for international flights. We ask passengers to be punctual so that flights are not delayed.

Pets

It is allowed to travel with pets. Owners however must inform the airline at check-in and have a proper cage. Also before take off the animal must be given a tranquilizer prescibed by a vet. Animals will be kept in the luggage compartment during the flight.

Regulations regarding carriage of firearms and smal arms ammuniton as baggage:

You do not have to have a specific permit to carry firearms on domestic flights in Iceland. At check-in the sport firerarm will be checked by an Air Iceland emplyoee who will confirm that the firerarm is not loaded. All ammunition must be seperated from the firearm.
The quatities of ammunition must not exeed 5 kg (11 lb) and shall be packed in a security package and in compliance with the IATA Restricted Articles Regulations. Traveling on international flights you will need a permit which you have to present at check-in and at custom.

At check-in you must fill out a declaration regarding travelling with a firearm.

Security Check

Passengers on international flights are required to go through a security check. On occasion, passengers on local flights may be required to do lokewise.

Portable Oxygen Concentrator (POC) systems

Air Iceland allows the following Portable Oxygen Concentrator (POC) systems onboard:

• AirSep LifeStyle
• AirSep FreeStyle (only if equipped with the sticker: "RTCA/DO-160D" Section 21 Category M Compliant")
• Inogen One
• SeQual Eclipse
• Respironics, EverGo.

Use of portable oxygen concentrators is allowed during all phases of flight provided that the unit is stored underneath the seat like any other carry-on item while in use during taxi, takeoff and landing.

Portable oxygen concentrators are considered assistive devices. They do not count toward carry-on limits, whether or not they are used on board.

The passenger must notify Air Iceland of intent to bring a POC onboard at the time of reservation. He must also present during check-in a written statement signed by a licensed physician that:

• States whether the user of the device has the physical and cognitive ability to see, hear, and understand the device's aural and visual cautions and warnings and is able, without assistance, to take the appropriate action in response to those cautions and warnings;
• States whether or not oxygen use is medically necessary for all or a portion of the duration of the trip;
• Specifies the maximum oxygen flow rate corresponding to the pressure in the cabin of the aircraft under normal operating conditions.

This statement shall be kept in the person's possession and presented to the crew upon request. A copy of this statement can be found on Air Iceland's website.

The user must ensure that the POC is free of oil, grease or other petroleum products and is in good condition free from damage or other signs of excessive wear or abuse. Only lotions or salves that are oxygen approved may be used by persons using the portable oxygen concentrator device.

The passenger must carry on the flight a sufficient number of batteries to power the device for the duration of the oxygen use specified in the user's physician statement, including a conservative estimate of any unanticipated delays. He must also ensure that all extra batteries carried onboard the aircraft in carry-on baggage are protected from short circuit and are packaged in a manner that protects them from physical damage.

Regrettably, Air Iceland is unable to provide passengers with portable oxygen concentrators or extra batteries for those units.